When your customers take time to express their thoughts about your business, they create valuable data that you can use to improve your business.

The problem is analyzing this data is difficult. There are basically two options for small and mid-sized businesses:
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1. Task people in your organization have to read the reviews and create metadata that can be analyzed (high labor and time costs).
   
2. Externalize the solution by hiring expensive data science consulting teams and spending money on expensive analytics systems.

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Fusion Analytics completely changes this dynamic with a third option - An easy to use, flexible, and affordable system to quickly explore customer reviews data and identify actionable insights that can improve your business - all sourced directly from your customers.
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Fusion Analytics allows you:

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• Easily explore customer review data in bulk.
• Use AI to segment reviews into topics meaningful to your business.
• Find patterns in the data that lead to actionable insights.